Questions

Do you send internationally ? Yes

How much is postage ? Free postage – safely couriered to your door.

How long will it take for my dress to arrive ? Dresses take 3-4 weeks to arrive however please order at least 6 weeks before your wedding day. postage takes 3 days world wide.

Do you do plus size ? Yes – made to measure – any size.

Where is it made ? Designed and created by Izzy Ivy who is based in Byron Bay Australia, originally from England where she also spends some time, ethically stitched with high level of attention to detail by friends she has been working on other Bridal Designs with in Mumbai for 8 years – A small family run business who are passionate about creating beautiful clothing.

**Important note on Exchanges – Please note as we make every dress especially for you we cannot do exchanges – however if you are unsure we can send you colour swatches and sample dresses for you to try, you can also connect with some places we have around Australia to arrange a fitting (Sydney and Byron – places in England coming soon). Contact us if you would like to do this.

What if it does not fit –  Measurements are easy to follow – ensure you get a friend to help or if in doubt go to local tailor or arrange to have a fitting at one of our locations. If there was any error in taking these and adjustments are needed we can help to arrange via a local tailor for you. The way the designs have been made means this is an easy and inexpensive process to fix, and many of the pieces that synergise to make a full outfit are made up of are adjustable to some degree.

Can you do Custom colours – For  a 15% extra we can do this, click here for colour options, and order a swatch here.

Where can I have a fitting? Currently this is available in Australia : Byron Bay, NSW or Newtown Sydney, NSW.

How do I care for my Dress ? Washing : Dry Clean only / Ironing – on a cool heat – especially on the organza petals / Store – out of direct sunlight or dampness.

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